Deliveries
We offer free UK tracked shipping for orders over £30.
We aim to dispatch all orders placed before 12:00 PM from Monday to Friday on the same day. However, please be aware that during busy periods, it may take us between 1 to 3 days to dispatch your order. Orders placed after 12 noon will be sent out on the next working day.
For orders placed after 5 PM on Friday, we will dispatch them on the following Monday.
If you do not receive your parcel within 30 days, it is essential to notify us so that we can track it with Royal Mail. Failure to report the non-receipt of the parcel within this time period will render you ineligible for a refund.
If your parcel has been delayed by Royal Mail, please inform us at the earliest time possible. Please provide your tracking number, which is included in your shipping email, so that we can investigate. If you have concerns after seven days, please contact us immediately.
United Kingdom:
Royal Mail 48 Hour Tracked Delivery – £3.95 – Tracked estimated 2-3 day delivery.
Royal Mail 24 Hour Tracked Delivery – £4.96 – Tracked estimated 1-2 day delivery.
These are not guaranteed services and delivery dates are estimates only.
Europe & International:
Unfortunately we are only able to ship to addresses in the UK.
Delivery Addresses
Kindly ensure that the address you have provided at checkout is accurate.
As customers are responsible for entering their own delivery names and addresses, we cannot be held responsible for any inaccuracies. We have no control over the address that is entered. In the event that an incorrect address is entered and the parcel is undelivered, we regret to inform you that we cannot resend the parcel. However, if the parcel is returned to us, we can arrange for it to be resent to you at an additional cost for redelivery
Please note:
Although we make every effort to ensure this information is correct and accurate, we cannot be held liable in instances where it is incorrect.
